Category Archives for Consumer Outrage
Bank of America marketing: how to lose customers on a grand scale
Well, growing a business ethically continues to defy Bank of America. First, it duped shareholders by concealing girnormous losses at Merrill-Lynch last year — then it agreed to paying ML’s brokers astronomical bonuses, all apparently in exchange for an extra … Continue reading
Choose one: New FTC blog post guidelines a) protect you b) kill free speech
Well, this is one of those times when the government acts and you get to chose your reaction. On the one hand, the emergence of the ‘net as the definitive source of reviews for everything from software to celery has … Continue reading
Charles Schwab’s lies are (finally) gonna land it in court
It felt so good to unload two weeks ago on Charles Schwab for lying about the safety and liquidity of auction-rate securities they sold me. Blogging as catharsis is underrated, especially if you have as much tied up as I … Continue reading
zug.com turns it up to 11 on Verizon over privacy
Remember the original Spinal Tap movie in which the amplifiers go to 11? Voila! Instant meme. Well, I’ve just read a blog post from zug.com called “The Verizon Prank” in which John Hargrave risks big dogs and angry neighbors to make a … Continue reading
Get a Grip on Miracle Wipe
Do you crunch? Or fold? After over three years of blogging, I am officially nonplussed.
The two best choices for the worst company in America
 I just love The Consumerist blog. It’s snarky, fun and to-the-point. But it worried me no end when Consumer Reports bought it. You know, the people who have the temerity to “accept no advertising” but who continue to sell … Continue reading
American Express to customers: Forget do-not-call; we’ll call you anytime we like
When you get a credit card statement, do you ever read all the legalese on the back of the pages with the I-owe-a-fortune-amounts? I’ll bet many people don’t, despite the imploring of many consumer advocates. Consumer Reports, in particular, practically … Continue reading
Are you feeling like you’ve been screwed, but can’t quite figure out how?
Maybe it’s your health care insurer manipulating your out-of-network health care claim reimbursements to increase their profits. Remember last fall when you signed up for the significantly more expensive plan that lets you choose a doctor out-of-network? You thought you … Continue reading
