I’m in the middle of an exhausting business trip to France. As anyone who’s been on these slogs knows, the hotel is your haven…a necessary place to be able to kick back and sleep off the long days and stress.
And wouldn’t you think that a Hilton next to the Eiffel Tower in downtown Paris that costs EUR 450 a night would provide that?
Ah…wrong. I’m sitting here baking waiting for the tech to come turn off the heat and while I was hot, I wrote this nastygram to Hilton on its website. Now, I am going to post it here without further comment in hopes that unlike the travel websites, this review will get more search engine exposure from being a stand-alone blog post.
Take my advice: save your company’s money and stay elsewhere.
I am shocked at the condition and facilities at this property.
At EUR 450 a night one would expect to be able to turn the heat on or off in your room. Instead, you are either baking or freezing because the heat cannot be controlled by the guest. A tech has to be called to do it.
There is no gym. The bathroom smells. The furniture is dinged. There is no voicemail for guests. The Wi-Fi charges are outrageous. Reception doesn’t answer the phone. The public areas are worn and shoddy.
Old style energy-saving CFL lamps that warm up — like oil lamps from the 1900s — are used in the room. This place is too cheap to even update to instant-on CFL lamps. The Honors lounge was freezing cold for three days in a row. There are no snacks in it after 9pm but it doesn’t close until 10:30pm. The breakfast in the lounge is poor quality.
I might be traveling to Paris often. I will never, ever stay here again. What a complete rip-off.