Tag: Suing Lenovo

  • Lenovo does the right thing, but gracelessly

    I know you have all been waiting with baited breath to see how my attempts to get Lenovo to honor an extended warranty¬†are going. Well, the story is over. And I remain oddly unfulfilled. Here’s what happened. The Monday after my post blasting Lenovo for a) refusing to fix a defect under warranty and b)…

  • Suing Lenovo, chapter 1

    Those of you who know me know I’ve been a fan of ThinkPads since the beginning. I was an IBM systems engineer in the early days of ThinkPads and developed an undying loyalty to their tank-like construction and, above all, the keyboards. Like many devotees, I put up with their higher prices and uninspiring¬†specifications. It’s…